PeopleLink AIPeopleLink AI
Standards & Compliance

Compliance

We maintain the highest standards of compliance, security, and quality in all our services.

Last updated: January 1, 2025

1. Data Protection Compliance

PeopleLink AI is committed to protecting personal data and complying with global data protection regulations:

  • GDPR (General Data Protection Regulation) - Full compliance for EU clients and users
  • CCPA (California Consumer Privacy Act) - Compliance for California residents
  • PIPEDA (Personal Information Protection and Electronic Documents Act) - Canadian privacy law compliance
  • Indian Personal Data Protection Bill - Adherence to Indian data protection standards

2. Information Security Standards

We maintain rigorous information security standards to protect our clients' data and systems:

  • ISO/IEC 27001 - Information Security Management Systems certification
  • SOC 2 Type II - Service Organization Control audit compliance
  • NIST Cybersecurity Framework - Implementation of cybersecurity best practices
  • OWASP Top 10 - Application security standards compliance
  • PCI DSS - Payment Card Industry Data Security Standard (where applicable)

3. Quality Management

Our quality management systems ensure consistent delivery of high-quality services:

  • ISO 9001:2015 - Quality Management Systems certification
  • CMMI Level 3 - Capability Maturity Model Integration for software development
  • Agile and DevOps - Industry best practices for software development and deployment
  • Six Sigma - Process improvement methodologies

4. Industry-Specific Compliance

We understand and comply with industry-specific regulations when serving clients in regulated sectors:

  • HIPAA - Health Insurance Portability and Accountability Act (Healthcare)
  • FERPA - Family Educational Rights and Privacy Act (Education)
  • SOX - Sarbanes-Oxley Act (Financial Services)
  • FISMA - Federal Information Security Management Act (Government)
  • 21 CFR Part 11 - Electronic Records and Electronic Signatures (Pharmaceuticals)

5. Cloud Security and Infrastructure

Our cloud infrastructure and deployment practices adhere to leading security frameworks:

  • AWS Well-Architected Framework - Security, reliability, and performance optimization
  • Azure Security Benchmark - Microsoft cloud security best practices
  • Google Cloud Security - GCP security controls and compliance
  • Container Security - Docker and Kubernetes security best practices
  • Infrastructure as Code - Secure and auditable infrastructure deployment

6. Software Development Compliance

Our software development processes follow industry standards and best practices:

  • Secure SDLC - Security integrated throughout the development lifecycle
  • Code Reviews - Mandatory peer reviews for all code changes
  • Automated Testing - Comprehensive testing including security testing
  • Vulnerability Management - Regular security scanning and remediation
  • Open Source License Compliance - Proper licensing and attribution

7. Business Continuity and Disaster Recovery

We maintain robust business continuity and disaster recovery capabilities:

  • Business Continuity Planning - Comprehensive plans for service continuity
  • Disaster Recovery - Regular testing of backup and recovery procedures
  • Data Backup - Automated, encrypted, and geographically distributed backups
  • Incident Response - Structured incident response and communication procedures
  • Service Level Agreements - Defined uptime and recovery time objectives

8. Vendor and Supply Chain Management

We carefully manage our vendor relationships and supply chain security:

  • Vendor Due Diligence - Comprehensive security and compliance assessments
  • Third-Party Risk Management - Ongoing monitoring of vendor security posture
  • Supply Chain Security - Verification of software and hardware integrity
  • Contract Management - Security and compliance requirements in all contracts

9. Training and Awareness

Our team receives regular training on compliance, security, and best practices:

  • Security Awareness Training - Regular training on cybersecurity threats and best practices
  • Compliance Training - Education on relevant regulations and standards
  • Professional Development - Ongoing education and certification programs
  • Code of Conduct - Ethical guidelines and professional standards

10. Audit and Monitoring

We maintain comprehensive audit trails and monitoring systems:

  • Internal Audits - Regular internal compliance and security audits
  • External Audits - Third-party security and compliance assessments
  • Continuous Monitoring - Real-time monitoring of systems and processes
  • Compliance Reporting - Regular compliance status reports and metrics
  • Corrective Actions - Systematic approach to addressing compliance gaps

11. Contact Information

For compliance-related inquiries or to request compliance documentation:

Compliance Officer: vc@peoplelinkvc.com

Phone: +91-9100123013

Address: Q3-A3, 10th Floor Cyber Towers, Hitech City Rd, Patrika Nagar, HITEC City, Hyderabad, Telangana 500081

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST